State Farm® Insurance Agent Bill Pool
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandon Mardenfeld
March 4, 2026
"Was cheaper than GEICO and got me all taken care of really fast"
"Brandon, Thank you for taking the time to share your experience! WELCOME TO OUR AGENCY AND TO STATE FARM(#1 for a reason)!!! "
Pamela Rivers
February 26, 2026
"Monica Bradley need to receive employee of the month with a bonus. I really enjoy working with her she has a personality that I love working with keep up the good work you’re awesome."
"Thank you so much for sharing these details, Mrs. Rivers! I totally agree!! WELCOME TO OUR AGENCY; WE APPRECIATE YOUR BUSINESS!!!💯😃 "
Brooke Foerman
February 20, 2026
"Wonderful Staff, Quick business transactions, great care and attention for policy and discounts!"
"Hey Mrs. Brooke. We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon."
K McCoy
February 20, 2026
"I found this office 21 years ago. Never any awkward surprises, genuine customer service with annual reviews, and the same hometown feel, while purchasing all my insurance needs. Definitely glad to recommend them."
"Hi Ms. McCoy!😃 Thank you so much for the nice review and sharing your experience!! WE APPRECIATE YOUR LONG-TERM BUSINESS‼️💯❤️"
Deneshia
February 19, 2026
"Monica helped me in a timely fashion. She educated me on necessary information, answering all of my questions and resolved the reason for my call. Thank you!"
"Hi Deneshia, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We're here for you anytime!"
Bernard Stacey
February 17, 2026
"My agent, Chrissy Smedley, was very professional in providing great information on my auto and home policy, with a big plus in saving on insurance. Thank you very much."
"Thank you for sharing, Mr. Stacey and BUNDLING your home and auto! WELCOME TO OUR AGENCY!! If you ever have any insurance questions or need assistance, we are just a call, text, or email away!"
Leah Ford
February 17, 2026
"Monica was awesome!! She answered all my questions and was very helpful!"
"Thank you, Ms. Ford; glad you BUNDLED your renters!😃WE APPRECIATE YOUR BUSINESS!!💯"
Steve Nolan
February 12, 2026
"Monica made adding additional insurance very easy and seemless. I requested what I needed and she took care of it. Within minutes, I had everything I needed including proof of insurance"
"Greetings Steve, We appreciate the time you took to give us such a great rating! We're thrilled that Monica left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! Glad you BUNDLED; it provides savings on your other policies!"
Greg Grant
February 12, 2026
"Very cordial and helpful. Very good quote 👍"
"Thank you, Mr. Grant! Our goal will always be to provide the best experience, and we love knowing yours was no different. We're here for you anytime!"
Seid Ahmed
February 10, 2026
"Great team!!!"
"Thank you, Seid! WE APPRECIATE YOU AND YOUR EMPLOYEES!!"
Kathy Cooper
January 26, 2026
"Amy, was amazing and very professional. We got through all information if it anything was a problems she would make sure everything was corrected. I greatly appreciated"
"Thank you for the review! WELCOME TO OUR AGENCY!! Amy told me you will be BUNDLING your homeowners insurance; the discount on it is significant and the premium on your auto will also decrease.👍😃"
Mel Skaggs
January 24, 2026
"As a long time State Farm customer I am thrilled to once again report they have provided me with a great quote in a very timely manner. Christy Smedley was very knowledgeable and helpful in assisting with our needs. We Love Our State Farm Team!"
"Thank you Mrs. Skaggs for the review! We are very excited for your grandson getting his first place and are always available to assist! We appreciate your LONG-STANDING business!!💗"
Robin Temple
January 24, 2026
"Monica was great to work with. Professional, efficient, and personable! And we saved a bunch of money switching to State Farm!"
"Thank you for sharing; this is really great to hear! WELCOME TO OUR AGENCY! "
Cornelius Copperpot
January 18, 2026
"Had them for over a decade. Made first claim then they dropped me."
"I'm sorry, I’ve been unable to locate any client records for you with our agency. I've never seen State Farm non-renew someone with over 10 years tenure for 1 claim. I would be glad to share additional information, including an appeal process, with you if you are our client. Thank you."
Judy Cordell
January 14, 2026
"Monica was very thorough, informative and friendly. Very quick and easy! Thank you!"
"Thank you so much for the kind words! We are thrilled to hear that Monica provided such a thorough and friendly experience for you. WE APPRECIATE YOUR BUSINESS!! "
Derek Simmons
December 1, 2025
"Just saved a bunch of $$$ with the help from Monica. She is very helpful and knowledgeable with the insurance plans."
"We appreciate your review! Bundling your auto with renters insurance increased your savings!👏😃 We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Firstname Lastname
November 21, 2025
"Just saved hundreds by switching"
"Great to hear; glad you bundled; and thank you for the review!!😃"
Tyson Atchley
November 20, 2025
"Was quick and easy"
"Thank you for the review and WELCOME TO OUR AGENCY! If there is anything else we can do for your insurance needs, just let us know!😃"
David Condon
November 5, 2025
"Chrissy was very responsive to my request for a copy of declaration page for the Homeowners Insurance."
"Hi Mr. & Mrs. Condon!😃Thank you for leaving us a review!! WE APPRECIATE ALL YOUR BUSINESS!!!"
Rowian Kelley
November 3, 2025
"Christy has gone above and beyond to assist me with get the right coverage for me!"
"Thank you for letting us know, Mr. Kelley! WELCOME TO OUR AGENCY!!😃"
Barbara BBRAAGTS Grant
October 3, 2025
"Thank you Ms. Chrissy! For always being prompt to answer any inquiries. For helping at such a crossroads in my life. For keeping your clients best interests. For your honest advice on home & vehicle insurance. And unforeseeable needs & coverage. Thank You!"
"Thank you so much for sharing, Ms. Grant!! Chrissy is a Godsend! WE ARE HERE FOR YOU! 😃"
Amber Reyes
September 24, 2025
"Monica and the team at StateFarm are always a great help and pleasure to chat with! Takes time to run through options, budgets, questions, etc."
"Thank you so much for the review, Mrs. Reyes! Glad you are getting the Multi Car Discount now on each policy! WE APPRECIATE YOUR BUSINESS!!"
Just Me Natasha
September 22, 2025
"I called and spoke to a young lady about an home owner insurance issue and she was very rude!!!! She gave me misleading information!! I called back a week or so later and spoke with Monica and she was great!! Very helpful and informative, she made me aware that the information I was given from the other young lady was in fact not correct!! Monica answered all my questions and was very polite while doing so. Thank You monica!!"
"I AM SO SORRY!!! I have let that person go. Thank you very much for the feedback! WE APPRECIATE ALL YOUR YEARS AS A CLIENT!!! Please don't ever hesitate to let us know if you have any questions or we can assist you."
Stacey Mobley
September 19, 2025
"Ms. Amy was a great help in getting the information that I needed in a timely manner. Thank you."
"Hi Ms. Mobley!😃 Thank you for the feedback! WE APPRECIATE YOUR BUSINESS!!"
Alicia Forcine
September 18, 2025
"Amazing and speed service. I called and within 10 minutes got off the phone with full coverage auto insurance. Monica had been wonderful and extremely patient with me. Highly recommend"
"Thank you so much for the review and sharing your experience!!!😃 Please don't ever hesitate to let us know if we can assist you!"